This Privacy Policy explains how Shadow Language Academy processes personal data in connection with the website shadowlanguagefamily.cam and related personal development courses. It describes what we collect, how we use it, when we share it, and the choices available to users.
This summary highlights how to navigate the information provided in this policy.
Subject to applicable law, you may have the right to access your personal data, request correction of inaccurate information, ask for deletion in limited cases, object to certain processing, or request a copy of the data we hold about you. Some requests may be restricted where we must keep information for legal, security, or operational reasons.
To make a privacy request, provide enough information for us to identify you and understand the scope of your request. We may ask for additional details to verify identity or locate relevant records. We will respond within a reasonable period and in accordance with applicable law.
We keep personal data for the period needed to provide the service, maintain records, resolve disputes, enforce agreements, and meet legal, accounting, or security requirements. When data is no longer needed, we delete it, anonymize it, or retain it in a limited archive where required by law or for legitimate operational reasons.
We may update this Privacy Policy from time to time. When we make material changes, we will take reasonable steps to notify users through the site or by other appropriate means. The revised version will apply from the date it is posted unless a different effective date is stated.
We use personal data to provide and manage accounts, enrollments, and course access; process payments and related records; communicate about services, updates, and support; maintain security, prevent abuse, and troubleshoot technical issues; analyze site performance and improve content; and comply with legal, tax, accounting, and record-keeping obligations.
We may share personal data with service providers that support hosting, payment processing, analytics, communications, customer support, or other operational functions. These parties may process data on our behalf and are expected to use it only for the services they provide to us, subject to appropriate confidentiality and security obligations.
We may disclose personal data when required by law, regulation, court order, or lawful request from public authorities. We may also share information where necessary to protect our rights, users, or the security and integrity of the site, or to investigate suspected misuse or fraud.
We may collect identifiers such as name and contact details, account and enrollment information, payment-related records, course participation data, messages sent through the site, and technical data such as device, browser, and usage information. We do not seek to collect sensitive personal data unless it is necessary for a specific service or required by law.
We receive personal data directly from you when you create an account, register for a course, submit a form, or communicate with us. We also collect data automatically through your use of the site, including log data and cookie-related information, and may receive limited information from payment processors, hosting providers, analytics services, or other operational partners.
Our site may use essential cookies to support security, page navigation, and basic functionality. We may also use preference cookies to remember settings and analytics cookies to understand how the site is used and to improve performance. Cookies may be session-based or persistent, depending on their purpose.
You can usually manage cookies through your browser settings, including blocking or deleting cookies already stored on your device. Some site functions may not work properly if certain cookies are disabled. Where required, we may also provide a cookie preference tool or similar control for non-essential cookies.
